Directly manage and develop a team of Client Service Representatives.Build team culture and connection in a remote environment.Coach team members via one-on-ones and quality reviews.Requirements: Previous people management experience including coaching and development.Certificate IV in Veterinary Nursing or equivalent.Experience in customer service or contact centre environment.About the role: Permanent full-time, Monday to Friday.Fully remote role within Australia.Opportunity to use veterinary knowledge in a client services setting.Greencross Greencross operates a client services function supporting veterinary clinics and clients. The team has a strong remote culture with a focus on connection and support.#J-18808-Ljbffr