Job Details

Strategic Communications Lead

Our client is seeking a Strategic Communications Lead to design and execute a comprehensive communication and engagement strategy for a major HR technology deployment. This role combines change management expertise with modern content creation and AI-driven tools to drive awareness, understanding, and adoption across the organization.

Responsibilities & Qualifications

• Develop and execute end-to-end communication and engagement strategy aligned with HR technology rollout timelines and organizational objectives
• Define program narrative and create tailored messaging strategies for distinct stakeholder groups and audiences
• Build and manage integrated communication plan with editorial calendar, ensuring consistent cadence and message alignment across channels
• Create high-quality, compelling content across multiple formats (email, video, infographics, landing pages) to drive adoption and understanding
• Prepare sponsors and people managers with messaging frameworks, talking points, and communication tools to effectively cascade change
• Establish and track measurement strategy for awareness, understanding, adoption, and sentiment to inform course corrections
• Lead communications strategy through go-live and hypercare phases, responding in real-time to employee questions and concerns
• Apply generative AI tools to draft, adapt, and personalize content at scale, and develop reusable AI-assisted templates and workflows for efficiency

Requirements

• 6–10 years of experience in strategic communications, change communications, or employee engagement roles
• Demonstrated expertise in HR technology deployments, change management methodologies, and large-scale transformation communications
• Strong writing and storytelling skills with ability to simplify complex concepts for diverse audiences
• Proficiency with generative AI tools and experience applying AI to content creation and workflow optimization
• Advanced stakeholder management capabilities with ability to influence sponsors, leaders, and cross-functional teams
• Experience developing and executing integrated communication plans with measurement frameworks
• Ability to analyze employee feedback and sentiment at scale and adjust strategy accordingly
• Comfortable working independently in a remote environment with strong organizational and project management skills