Job Details

Social Services Assistant

The Social Services Assistant is expected to: operate a motor vehicle safely according to applicable laws at any time of day or night; have reliable personal transportation; extensive in-state travel ability; maintain a valid driver's license and current auto insurance; ability to work with families who are experiencing poverty, addiction. Ability to transport children and adults, ability to deal with complex situations and problem solve those situations, ability to deal with stressful situations.

Organizational skills, and professional writing skills are important. Need good communication skills.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Job Series: Social Services Programs - Career Path

Classification: Social Services Assistant

Class Code: SSP10P

Pay Grade: SGS02

Salary Range: $35,610 - $52,703

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Assist in client intake and service referrals. Provide basic counseling and resource navigation. Maintain accurate records and case documentation. Support community outreach and public education initiatives. Coordinate scheduling and follow-ups for client services.

Strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.

Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock Nearest Secondary Market: Hot Springs