Description/Job SummaryPosition Title: Reconciliation SpecialistLocation: Malvern, ARDepartment: Deposit OperationsReports To: Deposit Operations Team ManagerEEO-1 Status: 5A Office and ClericalFLSA Status: Non-exemptHours: Full-time positionGENERAL SUMMARYUnder general supervision and guidance of the Deposit Operations Assistant Manager, the Reconciliation Specialist is responsible for maintaining the accuracy of unposted/NSF transaction processes for deposit customers in a timely manner. The RS will focus heavily on general ledger and correspondent bank reconciliation along with problem solving. Work will be accomplished with limited oversight by the Deposit Operations Team Manager. Work is highly confidential in nature and involves the skilled use of a computer.ESSENTIAL DUTIES AND RESPONSIBILITIESReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsConsistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors (in-house and on the phone)Process unposted/NSF transactionsProcess ACH ExceptionsAssessing NSF/OD charges to customersProcessing check returns from correspondent banksConducting correspondent bank reconciliationsPerform adjustment entries for correction of improper transactions on deposit accounts. This may include adjustment entries between correspondent banks.Conducting reconciliations for teller cash and equivalent accountsGeneral Ledger entriesGeneral Ledger Balance Sheet reconciliationsMNB deposit account reconciliationsResearching variances and resolving reconciliation issuesMaintaining logs and reports used by the Recon DepartmentTraining others within the Reconciliation Department for back up purposesPerforming unclaimed property due diligence and report filing in compliance with State lawPerform a variety of clerical functions, including data entry, faxing, scanning and photocopying of documentsProtect bank operations through utmost confidentialityPerform any other related duties as may be required or assignedTEAM EXPECTATIONSChampion the MNB mission statement with pride and enthusiasmPerform all aspects of your position with a coachable spiritSupport all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective mannerCollaborate in the sharing of new ideas that will drive the organization's bottom lineParticipate in volunteer opportunities surrounding the bankExhibit professionalism at all timesQUALIFICATIONS AND REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EDUCATION AND EXPERIENCEHigh school diploma or GED requiredTwo (2) years related work experience/training in a business field (e.g. accounting, office mgmt, finance, etc.) that showcases math/balancing skills required.Minimum two (2) years of experience working in a bank or other financial institution a PLUS!OTHER SKILLS AND ABILITIESReconciliation Specialist must be able toEffectively support SupervisionExhibit strong mathematic aptitude with ability to learn general ledger accountingDisplay strong organizational skills and attention to detailManage assigned tasks effectively and independently while meeting time constraintsDemonstrate excellent communication skills (both oral and written)Read, understand and comply with documents (e.g. policy manuals, laws, regulations, internal procedures and controls, etc.) and exercise independent judgement, initiative, and discretion based on knowledge of such in performing daily activitiesExercise trustworthy service, courtesy, tact and diplomacy in dealing with othersProvide transportation to attend required training/meetings at designated locations within the bankProficiently type on a keyboard and 10-key calculatorEfficiently use standard office equipment (i.e. desktop/laptop computer and software, copier, scanners, printers, fax, multi-line telephone system, etc.)Proficiently use MS Office applications (Word, Excel)Exhibit professional appearance and mannerPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position requires manual dexterity; to regularly sit; use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally stand, walk, bend, stoop, or kneel.The employee may regularly be required to lift and/or move up to 10 lbs.; occasionally lift and/or move up to 20 lbs.Specific vision abilities required by this job include close, distance, and focus.ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate and that of a typical office setting.SAFETY SENSITIVITYThis position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.OTHERPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.EOE STATEMENTMNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.